We usually stock pieces from our latest collection in a few weeks. To keep up to dates with our restock items, be sure to follow us on Facebook and Instagram or you can also sign up to be notified by email, and you shouldn’t miss out the next time.
Viva Devine offer several payment methods including PayPal, Afterpay, zipPay, Sezzle, Credit/Debit Card via Shopify payments & Apple Pay. All payments are securely processed via the respective third parties: Shopify payments for credit/debit cards - Apple Pay, PayPal for PayPal payments, Afterpay for Afterpay payments, zipPay for zipPay payments, Sezzle for Sezzle payments. You do not require a PayPal account to use a Credit/Debit Card option.
For more information about Payments, please read here
It is a payment method for Australian customers. It’s not a lay-by. You get your purchase straight away. Afterpay allows you to pay for your products in 4 equal instalments, interested free. All you have to do is make your purchase and make Afterpay as your payment method at the checkout. Click here to learn more about Afterpay.
Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. You can also track your order by log into your account at Viva Devine when you created an account at checkout or you can track your order via the Tracking page here
Every country reserve the right to charge tax on any imports, which is entirely out of our control.
In the rare events the charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that the taxes, duties and tariffs are not part of the shipping charges (if applicable). It is not charge by us nor your post office. It is charged by your countries customs department. For an exact cost, you should see your local post office or customs office. We will not responsible for such expenses under any circumstances.
If you are not 100% satisfied with our products, we will be happy to issue you a store credit note for the value of your purchase within 3 days after receiving the return parcel or offer an exchange if you would like. Please filling out the online return form via Return Portal page and submit to us within 14 days after delivery as long as the item is in original condition (has not been used or worn).
To check if you are eligible for a return, please read through our return policy here
We offer full refund for faulty products only, in the rare event, if you received a faulty item, we will offer a replacement or store credit for that item, if we’re unable to offer the replacement, we will then issue you a full refund.
We do not accept change or cancel order. If you have ordered incorrect size or colour, we will be happy to replace your purchase after delivery. Definitely make sure all the details are correct at checkout!
The value of $500 AUD minimum for wholesale pricing.
You can make a payment with Paypal, Credit Cards (via Shopify payments) or with Buy Now, Pay Later payment methods (Afterpay, zipPay & Sezzle)**
** Please check Afterpay, zipPay and Sezzle policies for more information before placing a wholesale order with these payment methods at Viva Devine ( up to the value of $500 for customers use these payment methods at the first time, up to the value of $1000 for returning customers use these payment methods)
If you have any wholesale questions, please contact us here